Consent Agreement for Handling of Personal Information

In an effort to provide services to the customer, NIPPAN IPS Co., Ltd. (hereinafter referred to as the “Company”) shall hold the customer’s personal information. In handling such personal information, the Company shall make every effort to protect it in accordance with the stipulations below. Agreeing to this consent form allows the customer to make use of CLUB JAPAN; thus, you are asked to read through it carefully.
※Update 30,July,2018


1.Utilization Purpose

The Company shall use the personal information stated in clause 2, based on the customer’s approval, for the purposes listed below. Except in cases where required to do so under the Personal Information Protection Law or other relevant laws and ordinances, the Company shall not use the customer’s personal information beyond this scope without the customer’s approval.

  1. Provision of the Company’s services
  2. Delivery of merchandise
  3. Provision of information about the site’s email magazine and events.
  4. Implementation of questionnaires, surveys and statistics, etc.
  5. Handling inquiries

2.Customer Information

The provision of the customer information below is a requirement for using this site. Note that when personal information is given through this site’s data entry form, communications are encrypted by SSL (Secure Socket Layer).

【Personal information to be provided voluntarily by the customer】 
(1)Name
(2)Email address
(3)Password(※1)
(4)Gender
(5)Address
(6)Telephone number
(7)FAX number (optional)
(8)Date of birth (only when purchasing certain merchandise)

【Information automatically collected when you access this site】(※2)
(9)Cookie
(10)IP address

※1 The password is stored in encrypted form from time of acquisition.
※2 The Company acquires information using cookies and web beacons (clear GIFs) from visitors from when they access this site, along with IP address access logs. These do not necessarily identify the visitors themselves.

Cookies:A cookie is a mechanism which, when the customer accesses a website, stores communication between the customer’s computer and that site’s server on the customer’s browsing history and content input etc., in a file on the customer’s computer. The Company uses cookies to remember the customer’s computer terminal and to improve our services through analysis and collecting statistics. The customer can disable cookies in their browser settings, but, by disabling cookies the site may not work properly.

Web beacons:Web beacons (GIFs) are small-scale image files, and embedding them in web pages and mail magazines, allows the Company to understand the customer’s browsing history and use of cookies. The Company uses web beacons at times to understand customers’ needs from the browsing status of each page on this site and the percentages of customers opening the mail magazine, helping us to improve our services going forward.

IP address: An IP address is a number allocated to a computer terminal when connecting to the internet. It does not necessarily identify the individual. In order to improve our services on this site through analysis and collecting statistics, the Company may record the IP address from which the visitor’s communications are thought to originate.

3.Acquisition of Personal Information

  1. The Company shall strictly comply with all Japanese laws and ordinances.
  2. The Company has been awarded a Privacy Mark, and complies with the Personal Information Protection Management Systems (JIS Q 15001).
  3. The Company is working to comply with General Data Protection Regulation (GDPR) in Europe.(※3)

※3 The GDPR: General Data Protection Regulation for the European Union (EU), is a law to protect personal information. This new law came into effect on May 25, 2018, replacing the Data Protection Directive (95/46/EC) which had been in force since 1995.

4.Handling of Personal Information

  1. When the customer provides personal information to the Company, the customer has the right to access their own data through the “My Account” page in order to correct any mistakes in such information. Also, in addition to being able to request restrictions to be placed on the handling of their own data and changes to or deletion of information, the customer may request the Company to send their own data which the Company has acquired either to the customer himself/herself or to a third party designated by the customer. (However, the data which can be sent to a third party shall be limited to that which can be handled using the technology the Company possesses.)
    The Company shall respond to such requests in good faith insofar as they do not contradict applicable laws or regulations on commercial transactions.
  2. The customer may file with the Company any objection they have in regard to the handling of their own data. Also, the customer may file with the regulatory authorities any objection they have with regard to the Company’s handling of their own data.
  3. The customer may at any time revoke the approval given to the Company for the handling of the data in clause 1. above. However, such revocation shall not affect the legality of the Company’s handling of data before the customer revoked approval.
  4. In order to minimize data and maintain accuracy, the Company shall cancel any account and delete the personal information it holds when a customer has not used this site for 3 years. Also, enquiry and order emails shall be deleted 2 years after the date of receipt or delivery. Inquiries about emails sent more than 2 years earlier cannot be processed.

5.Storage Server

The personal information registered by the customer on this site shall be stored on a server installed in Japan. The Company shall make every effort using firewalls and antivirus protection etc., to prevent leaks, destruction or degradation of information. This Site itself is also equipped with SSL (Secure Socket Layer) for encryption; however, this does not indicate data integrity.

6.Use by Customers under the Age of 16

This site is not available for customers under the age of 16. The approval and permission of the customer’s guardian shall be required in cases where customers under the age of 16 use this site.

7.Collaboration with Social Networking Services (SNS)

This site may include a function to share pages within the site through third-party social networking services (hereinafter referred to as “SNS”) such as Facebook and Twitter. Using this function, SNS providers may collect and use information on the customer’s use of this site. Each SNS providers’ privacy policies shall apply to such operations, and the Company shall accept no responsibility whatsoever.

8.Links to Other (External) Sites

In order to further publicize information on its merchandise and contents, this site may carry external links. The relevant external sites’ privacy policies shall apply to such external sites. In cases where the customer’s information is provided to such sites, the Company shall accept no responsibility whatsoever.

9.Outsourcing of Handling of Personal Information

In order to provide improved services to the customer, the Company may for business management reasons outsource a part of its operations, and entrust the customer’s personal information to an outsourcing company. In this case, an outsourcing company which is deemed capable of appropriately handling personal information shall be selected, and shall contractually agree to properly manage personal information, maintain confidentiality, and properly manage the customer’s personal information in the agreed manner so as to prevent information leaks. Such companies shall include:

  1. The company providing and maintaining the management server for this site
  2. Payment service company (for transitional payment through links, the customer directly follows the payment process in accordance with the payment company’s service agreement. The Company does not retain credit-card information.)
  3. Logistics management company
  4. Correspondence-course service providers

10.Provision of Information to Third Parties

Except in cases stipulated by law or listed above in clause “9. Outsourcing of Handling of Personal Information” the Company shall not provide the customer’s personal information to a third party without obtaining the consent of said customer.

11.Voluntary Submission of Personal Information

The submission of personal information by the customer to the Company is optional. However, if personal information is not submitted, the Company cannot reply or provide services.

12.Methods of Exercising Personal Information Rights (request for disclosure etc.)

As detailed in clause 4. the customer has the right to request notification of use, disclosure, amendment, addition, and deletion, as well as suspension of use and refusal to offer, of their own personal information. In cases where the customer wishes any of these procedures to be undertaken by the Company based on these rights, the customer is requested to contact the Company using the inquiry form or through the email address given at the bottom of this page. For further details on these rights please get in touch with us through the contact given below, or check “Handling of Personal Information” in the Privacy Policy section on the Company’s corporate site.

13.Employee Training

All Company employees are obliged to sign a Non-Disclosure Agreement and to undergo training on maintenance of confidential information and privacy. All Company employees are committed to the protection of the customer’s personal information.

14.Updates to this Consent Agreement

In order to incorporate the latest regulations on personal information protection, the Company may make changes to this Consent Agreement as and when required. If any changes are made, the “Date of Latest Update” will be updated on this page, so we recommend checking regularly. Depending on the update content, all customers, including those who have not signed up for the mail magazine, may be notified by email.

15.Foreign-Language Versions of the Agreement

If there are any discrepancies between the Japanese, English and Chinese versions of this Consent Agreement, the Japanese version will prevail.


Inquiries:
CLUB JAPAN (Managed by: NIPPAN IPS Co., Ltd.)
webmaster@clubjapan-store.jp
TEL:+81-(0)3-5802-1852
Personal Information Protection Office
Data Protection Officer
Satoshi Miyazaki